Frequently Asked Questions
What types of addiction does Parkman Recovery Center treat?
We treat addiction to mood-altering substances such as heroin, marijuana, alcohol, cocaine, benzodiazepines, amphetamines, and opioids.
Does Parkman Recovery Center see clients with co-occurring diagnoses?
Yes, we have licensed clinicians on staff who counsel clients with mental health diagnoses such as depression, anxiety, PTSD, bipolar disorder, and more.
Can clients smoke tobacco on the grounds?
Smoking is not permitted inside the facility. However, Parkman Recovery Center does allow smoking in designated outdoor areas. Please remember that cigarette packs must remain sealed until after admission.
Does Parkman Recovery Center accept weekend admissions?
Yes. We do provide weekend hours in which admissions are accepted.
What forms of payment does Parkman Recovery Center accept?
We accept Medicaid, select private insurance, and self-pay.
Who can refer clients to Parkman Recovery Center?
Adults—ages 18 and older—come to us through self-referral or referral by a friend, family member or a professional (i.e., physician, counselor, psychologist, probation officer, judge, employer, etc.). Admission to Parkman Recovery Center is voluntary.
What items should clients pack for detox?
See our full packing list to make sure you're prepared for your stay. Remember, all clients must bring photo ID and insurance card.
Please take note of our list of prohibited items. If contraband is found at the time of admission or during a luggage search, it will be confiscated and disposed of or stored until the client is discharged.
What is the policy for phone calls and visitors?
Because clients who are engaged in detox are in a highly-vulnerable state, we do not allow phone calls, visitors or mail during this phase of care. This policy also enables clients to fully focus on their recovery without outside distractions.
As clients progress to intensive extended treatment, they are able to make phone calls and receive mail under the supervision of their individual counselor. Visitors are permitted on Saturdays. (For a visitor to be permitted, clients must add the visitor’s name to a list given to the client's individual counselor.)
Does Parkman Recovery Center help provide transportation?
Yes, transportation is available to nearby clients. Contact us if you have any questions about transportation.
My friend or family member is a client at Parkman Recovery Center. Can I call to get information on his or her progress?
At Parkman Recovery Center, client privacy is of the utmost importance and we strictly adhere to the HIPAA Privacy Rule. For this reason, any information we provide about our clients is confined to those for whom the client has signed a Release of Information (ROI). If a client has provided a ROI for you, we’re happy to share certain information about their progress. If not, we cannot share any information, including whether or not the client is currently—or was previously—engaged in services at Parkman Recovery Center.
How do I know if my insurance will cover treatment?
We know it can be a daunting task trying to determine what type of coverage your insurance plan will provide. We can help answer any questions you might have to determine if your or your loved one’s insurance policy covers substance abuse or mental health treatment. We will be happy to verify your coverage.
What if I don’t have insurance?
If you do not have insurance, please contact us. We can help.